Reliable, fast device management

“One of the reasons we chose NinjaOne MDM is that it’s really easy to use, effective, and reliable. Unlike our previous solution, configuring and managing Apple devices is simple and works. With Intune, pushing out policies and monitoring Apple devices was difficult. It’s a night and day difference with NinjaOne. We can manage all our devices knowing the policies we push out will take effect on all our devices,” said IT Director, Dustin Skelton.

Mitigating Security Risks

“Data security and HIPAA compliance are essential in healthcare. With NinjaOne, policies and patches are not delayed, keeping our network secure and helping us stay compliant. Mobile devices can be a security risk, but with NinjaOne, we have complete control over all device activity and can monitor those devices from a single dashboard,” said IT Officer, Tyler Ellison.

Easy to use, fast results

“NinjaOne MDM’s remote feature adds considerable value. It’s fast and reliable, allowing us to resolve end-user issues faster. We don’t have to interact with the end user to remote into a device, find the problem, and fix it,” said Dylan Crawford, system administrator.

After scoping other tools, NinjaOne’s cloud-native, unified endpoint management platform became the clear choice. “We chose NinjaOne because it offers a combined set of solutions all wrapped up into one easy-to-use product. Now, our help desk and patch management teams can access the tools they need from a single, secure platform,” said Ryan Wagoner, director of technology.

Enhanced security

As a top-ranked government contract holder, Carahsoft maintains compliance with the highest cybersecurity standards. It helps ensure that government data is protected and the certifications give government agencies and public education institutions the assurance that their sensitive data remains secure.

“We leverage NinjaOne to help us in our security posture and we’re able to successfully achieve complete adherence to the strictest public sector compliance frameworks,” said Michael Moore, CIO.

“NinjaOne provides a number of role-based access controls and single sign-on capabilities that allow us to tie into our NIST 800-53 security requirements and deliver a secure platform,” added Wagoner.

Unparalleled visibility and meaningful time savings

NinjaOne’s monitoring and alerting gives the team the ability to detect when an endpoint needs attention, enabling much faster remediation. “The monitoring tools have given us unparalleled visibility into our endpoints,” Wagoner said. “It’s saved our team a lot of time when rolling out common security patches and updates.”

Added Moore: “NinjaOne’s automatic patching capabilities have helped our patch management team stay on top of security vulnerabilities. They find it much easier to deploy patches and remediations at scale across the workforce.”

Simple and easy patch management

“With NinjaOne,we set up automatic policies and deploy them in batches,” said Steve Gear, Senior Network Engineer at Safe Haven. “Thanks to these automations, we spend one-third of the time patching devices compared to our previous solution.”

Ditching expensive patchwork of tools

“We couldn’t believe the value NinjaOne brought for the price,” said Gear. “We consolidated antivirus, patch management, and our remote tool into a single, unified platform, which cut costs by at least 20%.”

Providing peace of mind

“The [SentinelOne] integration is seamless. SentinelOne is deployed automatically through NinjaOne to all our devices. With one click from the dashboard, we can monitor any threats in real-time,” said Gear. “When SentinelOne deployed, we saw threats other solutions didn’t pick up, and we could see them all within NinjaOne’s dashboard.”

Single pane patching

“We love the single pane of glass – everything (laptops, servers) is patched in NinjaOne – that wasn’t the case before,” said Mike Beattie, Head of Infrastructure and Workplace.

Patching is faster and more reliable, with features like automated detection and remediation freeing valuable IT resources.

Lighting fast remote access drives ROI

The time saved through automation and streamlined workflows translates to a significant return on investment (ROI) for The King’s Trust. “We get around 500 to 600 calls monthly, with many requiring remote support,” explained Beattie. “Thanks to NinjaOne Remote, we can troubleshoot those tickets much faster–the time savings alone make it worth every penny.”

More than a tool

By adopting NinjaOne, The King’s Trust has enhanced its operational efficiency and ensured that more resources are directed toward its core mission of helping young people. As Beattie succinctly put it, “NinjaOne is more than just a tool; it’s an enabler of our mission.”

“[NinjaOne] has already shown its value in ROI,” said Ron Thomas, Vice President of Technology. “If I had to quantify that, it’s at least a hundred thousand dollars annually…but ultimately we can service our team in the field much better and faster.”

All-in-one platform empowers lean teams

“With NinjaOne, we have a single pane of glass to manage backups, [ticketing, antivirus, asset management], software updates, software deployment, remote management, and device management and monitoring,” said Joann Dewwealth-O’Brien, senior technology manager at Rare. “[In] less time, we are able to do so much more.”

Enhanced Security

“Having everything in NinjaOne’s single pane of glass, whether it’s our antivirus or Backup, helps us maintain global security. We have a tighter security posture, we can mitigate threats in real time, and we can go into ransomware recovery if needed because we have backups available,” shared Thomas.

Simplicity unlocks streamlined ticket remediation

“With NinjaOne, we spend 50% less time finding and remediating end user issues than with our previous tool,” said Wyatt Hansen, VP of Information Technology Services at LeaderOne Financial.

Automating IT tasks boosts productivity

“Switching to NinjaOne made automating IT tasks simple, freeing up 15% of each of our IT analysts’ day,” said Hansen. “They’re able to focus on business growth and development instead of administrative tasks.”

Legacy tools out, savings in

LeaderOne eliminated three legacy tools with NinjaOne, reducing software costs by 30%. “We consolidated our antivirus, backup, and remote tool into NinjaOne, which enhanced our overall IT capabilities,” said Hansen.

Endpoint management simplified

“[NinjaOne’s] user experience is incredible–I can look at my environment from the 10,000 foot view or zoom in at the microscopic level. And it’s scalable. NinjaOne’s automations allows us to monitor and support 1,000 endpoints as easily as 10 endpoints,” said Pilot.

Reliable, automated patch management

“After using NinaOne for a couple of years, I am a believer. NinjaOne’s automated patch management is exceptionally reliable. And if anything does fall through the cracks, the new patch dashboard tells us exactly what failed, on which endpoints, all in real time,” said Pilot.

72X faster

“Deploying PowerShell script used to take two hours. With NinjaOne, it takes twenty minutes. Let’s say one of our scouts is in Japan and is having problems with his laptop. I can easily remote in with NinjaOne to run diagnostics– what previously took five minutes, takes five seconds,” said Pilot

A better customer experience

“Our partnership with NinjaOne gives us the data and tools we need to delight clients and help us continue to grow,” said Roemen.

Business growth made easy

“With NinjaOne, it’s super easy to onboard a new device – we just send our client a link to download the installer and ask them to run it. It’s very unintimidating for non-technical users,” explained Roemen.

Empowering lean teams

“We leverage NinjaOne to automate many of the initial configuration and deployment steps when setting a new device,” said Roemen. “We’ve significantly cut down on the time we spend provisioning new devices for clients,” which allows the Brave North Technology IT team to keep a lean ratio of 200 endpoints per technician.

Saving time with automation

“Since 2021 we were able to expand our business thanks to NinjaOne. Efficiency has increased by at least 30%. I estimate that without NinjaOne I would need two FTE’s more to deal with the workload,” summarizes Paul Loughran.

Up-leveling customer communication with ticketing

“After implementing NinjaOne RMM and Ticketing, we were able to become a proper call center increasing our efficiency and customer communication drastically,” recalls Loughran.

Leveraging NinjaOne for ISO27001 compliance

“In the healthcare sector, compliance is a topic of critical importance to our business. ISO27001 is an absolute must for us. NinjaOne has been a great asset in achieving and maintaining ISO27001.” explains Loughran.

Scalability driving business forward

“We doubled the devices we managed, but because of NinjaOne, we didn’t have to hire any additional people. That speaks to the impact this tool has had for us,” said Jebe.

Continuous innovation

“NinjaOne’s roadmap showed us it was a software on the rise, rather than a legacy solution like Kaseya that had been around longer but was more stagnant,” said Jebe

Staying HIPAA compliant

“To stay HIPAA compliant, you can’t have patient information inadvertently downloaded or saved on unauthorized devices. NinjaOne allowed us to create scripts that automatically delete downloaded files on all our endpoints every 24 hours, which removes that chance of human error and ensures we’re compliant,” said Jebe.